PacSun complaint: Order won’t ship

Name: Order won’t ship
Item: PacSun
Author: Abby

Open 29 Sep 2021 307 views Fashion

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Filed 29 Sep 2021 by Abby

It’s been over a week since I placed my order and it hasn’t even shipped yet. I’ve been checking it every day and I have text updates on. I literally don’t understand why they haven’t shipped it yet. I’ve called, texted and emailed customer support and they have done absolutely nothing. Nothing has changed or updated and this is ridiculous. I want my order to ship.

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Case details

Status: Open
Company: PacSun
Filed: 29 Sep 2021
Desired resolution: They can ship my order immediately. Tell me why they haven’t shipped my order and cancel it. They can pay for my order and SHIP IT. They could even pay for faster shipping if you know…it even ships.
Problem: Order not shipped after a week
About: clothing order
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

29 Sep 2021 Complaint filed and published
29 Sep 2021 Message from Bizzy: we notified PacSun about this complaint.

See all 9 PacSun complaints

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