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Packlink complaint: Lost Ebay Package

Open 111 views Parcel Couriers

Filed 20 Jun 2022 by Louise

I took my package to the drop of shop in Stalybridge, i then tracked the app and it never updated, i finally got in touch with Packlink who took weeks to get back to me to say my package had been lost. I sent the relevant proof to them on 30 May and they didnt get back to me until 13 June where they said they had all the information and that i would receive the payment within 30 days of 13 June. I sent this information on 30 May so why are they saying the 30 days is from 13 June.

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