Opodo complaint: Absolute Shambles!!!

Name: Absolute Shambles!!!
Item: Opodo
Rating: 1
Author: Kayla

Open 1 Dec 2022 95 views Travel

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Filed 1 Dec 2022 by Kayla

Asked about refund policy and Operator cancelled flight in error. Asked Opodo to listen to calls to prove this. Told it would take 72hrs to look into this. 3 weeks later they keep saying I need to request for call to be listened to and that flight is non refundable.

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Case details

Status: Open
Company: Opodo
Filed: 1 Dec 2022
Rating: 1/5
Desired resolution: Listening to call to prove flight was cancelled without permission and refund cost of flight.
Problem: Flight cancelled in error, refund refused
About: flight booking
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

1 Dec 2022 Complaint filed and published
1 Dec 2022 Message from Bizzy: we notified Opodo about this complaint.

See all 175 Opodo complaints

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