OnTrac complaint: No delivery

Complaint from annoyed626 reported on 06 May 2024 about OnTrac

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My complaint:

Have my video doorbell footage of driver arriving in front of my home and then fumbling around other packages inside his car. He even looked up at me when I opened my front door to wait for him to hand me my package. But that’s when he proceeds to turn the car around and drives away. Then marks my order as delivery attempt not made, due to needing and access code. Horseshit.

Suggested solution:

Actually deliver my package, or refund me my 403.76 of my order worth.

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