OnTrac complaint: Missorted Temu Package (OnTrac)
Filed 25 Apr 2024 by Cordarius
It has surpassed the estimated delivery date, and I was wondering where is my parcel? The package included a Voice Changer and a Blood Pressure Monitor. I need the Blood Pressure Monitor for health-related reasons. I contacted OnTrac Support Team about my delayed parcel on 4/22/24, and they stated the following: We apologize, but your package was missorted
and sent to the wrong facility. I am going to start an investigation on this package with that facility and request an update. If you do not receive an update in your tracking within 2 business days, please contact your seller for further assistance. Temu Order Number: PO-211-20912196065912568. Price: $50.65. Delivery date: Apr 13-19. Lastly, here’s the OnTrac tracking number: D10015059828504
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