Ninja Kitchen complaint: Need a new base for Air Fryer AF300UK
Filed 9 Aug 2023 by Linda
I phoned Ninja customer services on Friday 4th August regarding a problem with my air fryer. They agreed authorised a new base. Unfortunately they were out of stock I was told to phone back in 2 weeks! This is unacceptable. I have completed two of their ‘contact us’ forms and they have not responded.
I explained that at present the air fryer is our main source ofcooking as we are in the process of moving house and a lot if our stuff is in storage.
My husband did a test on the air fryer and ended up with smoke coming out of the back of it and it actually started melting.
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