My complaint:
After there was 833.00 of un-authorized charges to my amazon account I filed a complaint with netspend. Two weeks later amazon sent all the money back to my netspend account. Netspend by this time had closed my account. There were no other charges on my account but yet they only sent me a check for 420.00. THEY spun the numbers and said I was over drafted and that is all they owed me. That is all a bunch of bull. they still owe me 413.00. Even though I have asked for it several times they have never sent me a full statement.
Suggested solution:
Give me my hard earned money!!
Your circumstance is nearly identical to mine. The only difference that it was a different merchant. I had been with Netspend since 2006, and suddenly they closed my account without any notice or explanation! I WANT MY MONEY FROM THEM!