Complaint: Unauthorisation of fee charges

on 02 May 2020 about Netflix in category Online Services

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My complaint:

I am in hk and I have subscribed a local plan. However, I noticed that I was charged a monthly fee in Islam cuurrency since May 2019 and this amount was charged to one of my credit card that I havent validated it due to renewal. I have reported this to the bank as this is an illegal transaction ! Please look into it asap.!!!

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Suggested solution:

Please investigate this illegal transaction and it's involved data leakage !!!!

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1 year ago - We have posted a tweet about your new complaint about Netflix

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Martin Guy
Martin Guy (@guest_750)
1 year ago

I have the same. Someone restarted my free trial and netflix won’t refund me the money they’ve taken.