Netflix complaint: Unauthorisation of fee charges

Name: Unauthorisation of fee charges
Item: Netflix
Rating: 1
Author: Jchanhk

Open 2 May 2020 409 views Broadcasting Network Online Services

File your Netflix complaint How does Complain.biz work?

Filed 2 May 2020 by Jchanhk

I am in hk and I have subscribed a local plan. However, I noticed that I was charged a monthly fee in Islam cuurrency since May 2019 and this amount was charged to one of my credit card that I havent validated it due to renewal. I have reported this to the bank as this is an illegal transaction ! Please look into it asap.!!!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Netflix
Filed: 2 May 2020
Rating: 1/5
Desired resolution: Please investigate this illegal transaction and it's involved data leakage !!!!
Problem: Unexpected monthly charges in foreign currency on card
About: monthly subscription

Progress

Filed
Company notified
Company replied
Resolved

2 May 2020 Complaint filed and published
2 May 2020 Message from Bizzy: we notified Netflix about this complaint.

See all 1,386 Netflix complaints

Discussion

1 comment

Martin Guy 2 May 2020

I have the same. Someone restarted my free trial and netflix won't refund me the money they've taken.

Reply

More Netflix complaints

View all 1,386

Cuties

This is ridiculous that you are even showing this. Is Netflix the new supporter of pedophilia?

12 Sep 2020

No clear information on free trial

I signed up for the 1 month free trial but was being charged on it. I checked with the live…

2 May 2020

bad overdubbing of european series

The dull American accent overdubbing of excellent European series make them unwatchable – eg Babylin Berlin, Valhalla Murders, The Trial…

2 May 2020

Wronged by Netflix too?
Make it sting!

Launch complaint