Netflix complaint: Rude customer service

Name: Rude customer service
Item: Netflix
Rating: 1
Author: Rodzz

Open 21 Apr 2020 338 views Broadcasting Network Online Services

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Filed 21 Apr 2020 by Rodzz

A mistake was made from my end, and 1 of your employee replied in a way i feel like he shouldn’t as i am still a customer paying for the service. And I was just clarifying so i don’t get why he had to reply in that manner.

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Case details

Status: Open
Company: Netflix
Filed: 21 Apr 2020
Rating: 1/5
Desired resolution: Teach your employees to have better attitude towards your customers.
Problem: Employee replied rudely to a clarifying question
About: customer support

Progress

Filed
Company notified
Company replied
Resolved

21 Apr 2020 Complaint filed and published
21 Apr 2020 Message from Bizzy: we notified Netflix about this complaint.

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