Netflix complaint: profile hacked

Name: profile hacked
Item: Netflix
Rating: 1
Author: traveller

Open 22 Mar 2020 458 views Broadcasting Network Online Services

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Filed 22 Mar 2020 by traveller

i am existing subscriber.
facing massive issues in logging in.
Suddenly someone has logged on to my profile from New Jersey.
When i try logging in, it shows email id is invalid.
However, the monthly subscription charges are getting charged to my credit card.

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Case details

Status: Open
Company: Netflix
Filed: 22 Mar 2020
Rating: 1/5
Desired resolution: please restore my profile
Problem: Login fails after unknown access, still being charged
About: streaming subscription account

Progress

Filed
Company notified
Company replied
Resolved

22 Mar 2020 Complaint filed and published
22 Mar 2020 Message from Bizzy: we notified Netflix about this complaint.

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