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Netflix complaint: Overcharging for services

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Filed 16 May 2020 by jojojo566

I’ve been overcharged for Netflix streaming services. Recently changed from DVD service to streaming. They gave me 30 days of free streaming for April. On May 6th they charged me $9.73 for basic streaming. On May 15th they have now charged an additional $14.95 for what, I don’t know. I’ve talked to 3 different reps no 1 is helping me resolve this issue. I’m going to my bank on Monday to have to disbute the charge, get new debit card, my time effort. So I cancelled my Neflix!

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1 comment

  1. Steve

    I got a gift subscription of £50 and set up a new account with Netflix for the basic package of £5.99 a month. Having just been contacted to say I need to make a further payment, I found I have been charged £8.99 a month after the first month when I was charged £5.99. The representative I spoke to said I must have changed my plan by accident, which if true speaks poorly of their systems, and offered no redress. Needless to say I will not be making any further payments.

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