Netflix complaint: No service

Name: No service
Item: Netflix
Author: graham

Open 1 Apr 2022 198 views Broadcasting Network Online Services

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Filed 1 Apr 2022 by graham

I can no longer access my account everyone I try and use it you try and make me set up new account and ask for payment details again but you are still taking money. I have posted this on complain. Biz also

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Case details

Status: Open
Company: Netflix
Filed: 1 Apr 2022
Desired resolution: Cancel my account and refund three months as have not been able to use it then I can set up a new account
Problem: Cannot access account, still being charged
About: streaming subscription
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

1 Apr 2022 Complaint filed and published
1 Apr 2022 Message from Bizzy: we notified Netflix about this complaint.

See all 1,386 Netflix complaints

Discussion

2 comments

cwtpc 5 Apr 2022

Just call them, and have your payment card details at hand. They'll be able to locate the account and update your email if the one you're trying to log in does not match the one on their file.

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Almira Sarez 24 Apr 2022

same thing with me when i open the app always showing "you're almost there" to continue signing up for membership wherein i was deducted already p149 last night tru my gcash

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