Netflix complaint: Faulty CD

Name: Faulty CD
Item: Netflix
Rating: 1
Author: Georgia Tiffany

Open 6 May 2020 248 views Broadcasting Network Online Services

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Filed 6 May 2020 by Georgia Tiffany

Half way through MAUDI the Cd quit functioning. Of course this made us very sad when the evening had been planned around the movie.We returned the CD with a note to this effect and the request that they send us the same movie on a good CD. Instead, I received the next movie in my queue.

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Case details

Status: Open
Company: Netflix
Filed: 6 May 2020
Rating: 1/5
Desired resolution: Please send us the movie MAUDI again on a functional CD. Perhaps offer us some sort of apology in the form of a CD or two sent without cost or ? ?
Problem: Faulty movie disc, replacement not sent
About: movie disc

Progress

Filed
Company notified
Company replied
Resolved

6 May 2020 Complaint filed and published
6 May 2020 Message from Bizzy: we notified Netflix about this complaint.

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