Netflix complaint: Standard plan

Name: Standard plan
Item: Netflix
Rating: 1
Author: clairebonavia@yahoo.com

Open 6 May 2020 277 views Broadcasting Network Online Services

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Filed 6 May 2020 by [email protected]

Hi there,
I have updated my plan from basic to standard so three users can watch simultaneously. However, the attached notification came up (pls refer to the attached)

I cannot understand this – when I had the basic plan, two users could watch simultaneously and now I updated it to standard and its giving me this error.

Looking forward to receive your reply.

Thanks,
Claire

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Case details

Status: Open
Company: Netflix
Filed: 6 May 2020
Rating: 1/5
Desired resolution: To check as to how the basic plan worked for two users but for three users the standard plan is not effective.
Problem: Error on simultaneous viewing after plan upgrade
About: standard plan

Progress

Filed
Company notified
Company replied
Resolved

6 May 2020 Complaint filed and published
6 May 2020 Message from Bizzy: we notified Netflix about this complaint.

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