Skip to content
File a complaint
File a complaint

Netflix complaints

Netflix complaint: Charges for unused account

Open 319 views Broadcasting Network Online Services
File your Netflix complaint How does Complain.biz work?

Filed 28 Apr 2020 by [email protected]

I’m a Netflix customer for more than a year.
Just lately I have discovered that my credit card is charged twice a month: on the 14th each month for 32.90 ILS and then again in the 19th for 60.90 ILS. Those dual charges are recurring since March 2019.
I have contacted Netflix support center and asked to cancel the charges for the 60.90 ILS program. This is done.

I have never used the 60.90 ILS program. Never logged in with a user, never watched even for one minute after march 2019. During this period, Netflix never sent me an e-mail, a bill, or a notice that my credit card is charged twice for an unused account

I would like to ask to receive a refund for this overcharged.

Thank you for your help.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Netflix? Start the discussion above.

More Netflix complaints

View all 1,386

Wronged by Netflix too?
Make it sting!

Launch complaint