NCF Living complaint: Sofa’s damaged

Complaint from Reeta reported on 02 December 2023 about NCF Living

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I’ve purchased sofa’s on 31-10-23 when I had them delivered we seen marks and damage on the sofa. Also the sofa’s are already sinking and they slip when someone going to sit on them they not fit for purpose.I’ve been getting in touch by email and the response I got is it’s not manufacturing fault. They don’t reply back to I until 5 to 6 days

Service is very poor

Suggested solution:

I would like my full refund

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