NCF Living complaint: Defective sofa
Filed 12 May 2022 by Jussie
Sofas arrived February 2022…the two seater recliner is fine but the 3 seater is making really loud noises when reclining, it is not aligned properly and feels unstable.
I reported it to NCF Living and am having to constantly chase them. I sent video of fault and engineer came out. He tried the recliner and recorded same thing I did, didn’t bother to hear what I had to say. I called NCF Living only to be told the engineer said there is no fault!!.
I didnt pay to get a broken sofa that makes so much noise and have gaps in back of sofa.
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