Filed 27 Jul 2021 by Volha
Dear Sir or Madam,
My flight to Italy has been changed (booking number V85C2X).
My initial flight was direct and this one new has been changed with the transfer in Rome and in one way it would take 4 hours instead of 1 hour! It’s unacceptable option. Also dates of change are inconvenient as I booked initial flight to match with my scheduled meeting and other transportation connections.
I have talked with your customer service Team. They already canceled this flight in order to inform airline company. The full refund amount to be made to my account.
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