Mytrip.com complaint: flight booking made with wrong date of travel -refuse to make change or refund my money
Filed 19 Feb 2023 by Ambika
I made a booking to travel on 03022023 and received the itinerary with a travel date showing 03302023, When I checked the iternary and informed my trip over the phone that the travel date went wrong in the itinerary.
After several explanations, the customer service person advised me that a specialist team is looking after it and will refund the money and cancel the flight.
As I travelled the other way and back to the country and checked nothing happened. When I checked with my trip yesterday -the customer service person was very route and cut my call and refused to talk further.
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