Mytrip.com complaint: Cancelled flight

Name: Cancelled flight
Item: Mytrip.com
Rating: 2
Author: Frances

Open 13 Oct 2020 188 views Travel

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Filed 13 Oct 2020 by Frances

My son Thomas Corrie booked returned flights to Perth (Virgin Flight URZJCU) for 7 family members for the 16 of April through your organization on the 4122019. However due to the current travel restrictions and border closures and current global pandemic our flight was cancelled.
We would like a refund for a flight that never went ahead!

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Case details

Status: Open
Company: Mytrip.com
Filed: 13 Oct 2020
Rating: 2/5
Desired resolution: We would like to have a refund of $3068.99 for a flight that never went ahead that was out of our control.
Problem: Refund not paid for cancelled flights
About: return flights
At stake: A$3,068.99

Progress

Filed
Company notified
Company replied
Resolved

13 Oct 2020 Complaint filed and published
13 Oct 2020 Message from Bizzy: we notified Mytrip.com about this complaint.

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