MyIQ complaint?

Do you have a dispute or a bad customer experience with MyIQ? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

MyIQ customer service is by email at help@myiq.com, with a help center on its website linked in the contact details at the top of this page; MyIQ publishes no phone line and says it answers around the clock. Give the email address you signed up with, the date and amount of the charge in question and, for a cancellation, the confirmation from the cancellation page, so the reply can be checked against the account.

Charged after the plan was canceled? Start your complaint here as well: we push it out to MyIQ by email, social media and printed letters.

MyIQ subscriptions are canceled on the cancellation page of its website: enter the email address on the account, enter the six-digit code it sends you, and confirm; access continues until the end of the period already paid, and the help center and help@myiq.com are the other routes if the page does not accept the email. Do it before the next billing date, because the MyIQ terms say refunds are at its discretion and are not given for unused time or for forgetting to cancel, and the trial converts to the plan picked at sign-up, billed weekly, every two weeks or every twenty-eight days depending on the plan. Screenshot the confirmation screen, keep the confirmation email, and check the next card statement for the date the charges stop.

Charged again after the confirmation screen? We help you write the complaint in minutes, with the cancellation date set against the charge.

MyIQ gives refunds at its own discretion and case by case, according to its terms, which also say no refund is due for unused time or for a failure to cancel, so a refund request works best when it rests on something specific: a charge after a confirmed cancellation, a duplicate charge, a price that differs from the one shown at checkout, or a trial that converted without the plan terms being shown. Ask in writing with the charge dates and amounts, and use the escalation path the terms set out: a first escalations mailbox, then a team leader and then management, each with a response time stated in the terms; the complaints address in the contact details at the top of this page is the starting point. If the charge was never authorized, your card issuer can review it as a dispute as well.

Yes. In the United States, the consumer protection office or attorney general in your own state handles complaints about a company's products or services bought from a website, and that covers a subscription test site such as MyIQ. The office generally expects MyIQ to have had the chance to put things right first, so keep a record of every charge, cancellation confirmation and reply.

Charges continuing after you canceled? Put it through our complaint process and our trained AI opens a case for you, then keeps coaching you on what to reply and when to push again.

Nothing has been reported about MyIQ here yet. Our research shows what typically goes wrong at subscription test sites: trials that convert to weekly charges, cancellations that are hard to complete, refunds refused for unused time, charges after a cancellation, duplicate or split charges on one card, and results and certificates that are lost when the plan ends.

Trial charge followed by a plan you never picked? Be the first to report it: your case opens the record for the next MyIQ subscriber checking the card statement.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of MyIQ through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with MyIQ can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.