MailChimp Complaints Service & Advice
Most Common MailChimp Complaints and Tips
Although we haven't received any complaints about MailChimp yet, it is still worth mentioning that typically, customers might encounter issues such as difficulty navigating the user interface, slow or unresponsive customer support, and challenges with email deliverability. Others might experience problems with integrating third-party applications or managing large contact lists.
To avoid these issues, we strongly advise users to take advantage of MailChimp's extensive tutorials and customer support resources. It can also be beneficial to regularly clean and update your contact lists, and test integrations thoroughly before deploying large campaigns. If problems do arise, contact customer service promptly for assistance and document all interactions to support your case.
How and why file a complaint about MailChimp?
Do you have a dispute or had a bad customer experience with MailChimp? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to MailChimp.
MailChimp Customer Sentiment: Neutral
Our sentiment meter has detected that MailChimp complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with MailChimp, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
MailChimp complaints chart
We have received 0 complaints about MailChimp over the last 12 months. The graph below shows a monthly breakdown.
MailChimp complaint statistics
Curious about MailChimp's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
How to contact the customer service of MailChimp?
Below, you will find the contact information for the complaint department of MailChimp. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of MailChimp by calling +1-800-315-5939. If you want to reach out to MailChimp through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
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