MTN complaint: Money not reversed

Name: Money not reversed
Item: MTN
Rating: 1
Author: Elisha

Open 16 Feb 2023 108 views Telecom

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Filed 16 Feb 2023 by Elisha

I sent money to a client in tanzania on january 14 2014 the client up to now has not gotten the money and mtn has not reversed it
For the last 28days they have been giving me ticket numbers to no avail
I need my money and i dont see any end in sight
3717645959 is the transaction id
The last ticket number i was given is : RITM0859506.

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Case details

Status: Open
Company: MTN
Filed: 16 Feb 2023
Rating: 1/5
Desired resolution: They reverse my money to my account
Problem: Failed transfer not reversed
About: money transfer
Dealing with it for: 4 weeks

Progress

Filed
Company notified
Company replied
Resolved

16 Feb 2023 Complaint filed and published
16 Feb 2023 Message from Bizzy: we notified MTN about this complaint.

See all 59 MTN complaints

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