MTN complaint: Fraudulently upgrade of contract

on 14 September 2023 about MTN in category Telecom

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I had a contract with MTN which was due for in June 2023 and the contract was cancelled since it was due. Then, in August I received a bill of R30000.00 that resulted in fraudulently upgrade which was done under the contract which was under my name. However the fraudulently upgrade was done in July while I cancelled my contract in June 2023. I lodge a Complaints with MTN and also send an affidavit but they are failing to resolve the issues. At some point they even suspend my line.

Suggested solution:

My case should be investigated by MTN and a close with immediate effect because it is almost a month and few weeks without solution.

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