MTN complaint: Cancellation of contract request since October 2023
Filed 29 Feb 2024 by Valerie
My contract was due for an upgrade in November 2023 but I informed MTN that I wished to cancel this contract as I am no longer in South Africa. They keep sending me the verification codes request which I have sent back many times over. They still continue to debit my account of which I continue to reverse the payment and have requested the stopping of this debit order from my bank. This is truely unacceptable and want to report this to the Commission as this is the worse network and service every to be received.
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