MSC Cruises complaint: Browsing and streaming package didn’t work
Filed 26 Oct 2022 by Valerie
Paid for browse and stream package which didn’t work. Reported twice onboard. Contacted MSC with 10 screenshots proving my complaint, they refuse a refund as the ships log says Wi-Fi was working.
The screen shot I have uploaded is one of approx 15 that I have. I couldn’t do searches, read the newspaper, watch programmes I had downloaded, stay in touch with my family, look at FB.
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