While Motorola is known for its innovation in the mobile phone industry, complaint data from our community has flagged several recurring issues with charging safety. Common complaints include phones catching on fire while charging and potential overheating problems. Customers have also expressed concerns about the responsiveness of Motorola's customer service in resolving these issues.
To avoid these issues, we strongly advise customers to use only the official Motorola chargers and cables, avoid charging their phones overnight or unattended, and monitor for any unusual heating. If problems arise, contact customer service immediately, document all interactions, and gather proof such as photos and videos to support your case. Additionally, consider purchasing extended warranties or protection plans for added security.
Do you have a dispute or had a bad customer experience with Motorola? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Motorola.
Our sentiment meter has detected that Motorola complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Motorola, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about Motorola over the last 12 months. The graph below shows a monthly breakdown.
Curious about Motorola's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Motorola customers. Search, discuss and connect with other people in our community.
Complaint from mrtnbill on 25 August 2019 about Motorola.
I plugged my phone in and set it on my desk . about 25 to 30 minutes later i smelled something burning like plastic. I went to my office and the room was thick in smoke and i looked over at... Read more
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