Complaint: still waiting for my refund…

on 24 February 2022 about Motel 6 in category Hotels / Motels

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Complaint pending
Complaint resolved
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My complaint:

I booked a room for two nights at the motel 6 airpot location.but after getting little sleep because of the construction going on all night. i went to go to office to complain and check ojut, and i was ]nearly hit with A PEICE OF SIDING THEY WERE TEARING OFF AND THROWING DIRECTLY IN FRONT OF MY DOOR. THERE WERE NO CAOTION OR DANGER SIGNS POSTED ANYWHERE. IM LUCKY I DIN GET MY EYE TAKEN OUT. AFTER ATTEMPTING TO CHECK OUT FOR 3 HOURS WHILE THE MANAGER WENT TOTAKE CARE OF HER KID. FINALLY I WAS TIRED OF SITING THER WAITING FOR THEN MGR TO CALL ME BACK . AND I WALKED BACK TO THE OFFICE FOR THE FORH TIME AND HAPPEN TO CATCH HER IN THE OFFICE. BUT SHE NEVER CAME OUT TO TALK TO ME. SHE SENT OUT ANOTHER EMPOYEE WHO SAID HE THINKS HE ISSUED THE REFUND BUT HAD NO IDEANWHAT HE WAS DOING OBVIOUSLY. NOE IVE BEEN WAITNG FOR GOING ON 6 WEEKS FOR A REFUND THAT WAS SUPPOSE TO ISSUE BACK TO MY CARD IN 5 TO 7 BUISNESS DAYS. IVE DROVE BACK TWICE ONLY TO GET DICKED AROUND AND LIED TO BY THE GENERAL MANAGER, SO I CALLED AND NO ANSWER, SO I CALLED BACK UNTIL SOMEONE ANSWERED IT WAS THE LADY MANAGER TELLING ME MOR BULLSHIT EXCUSES AND SHE SAID SHE WOULD CALL ME BACK. BUT OF COARSE NEVER DID. NOT ONLY AM I UPSET FROM THE UNPROFFESSIONAL CUSTOMER SERVICE AND BEING BLATENLY LIED TO BY THE MAMNAGERS, IM STILL OUT THE MONEY. AND HAVE SPENT 20 BUCKS IN GAS DRIVING BACKAND FORTH. I AM NEVER GOING TO STAY AT A HOTEL THAT CANT TELL THE TRUTH AND WHO HIRES A RECKLESS CONSTRUCTION CREW THAT CARES NOTING ABOUT THE SAFTEY AND WELL BEIMG OF THE CUSTOMERS. THISNPLACE HAS GAVE ME THE RUN AOUND LONG ENOUGH. GUESS ITS TIME TO COMPLAIN TO CORPRATE.

0 0 votes
Justified complaint?

Suggested solution:

REFUND MY DAMN MONEY AND I NTHINK COMPING A ROOM FOR A WEEKEND AT A DIFFERENT LOCATION WOULD RESOLVE THIS AND I WOULD FEEL ALOT BETTER ABOUT THE TERRIBLE WEEKEND ITRIED TO STAY THERE AND ALL THE RUNNING AROUND AND BULL SHIT IVE DEALT WITHN TRYING TO GET MY MONEY BACK,

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