Motel 6 complaint: Customer service
Filed 7 May 2023 by Beverly
I had my daughter book from this location on several occasions. The last two times I booked in this location I was treated very rudely because we didn’t understand that payment online was not an option although there is a request to pay online. When I get to the desk I’m close to being thrown just for asking how do I pay for the room.
On the second occasion I was asked if I was on the do not rent list. When I wanted to know why I was asked that question, I was told that every guest is asked if the have been placed on the do not rent list.
Also, the room that I booked was for 2 queen size beds and I was given a full size bed.
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