Morrisons complaint: lack of frozen gluten free products

Name: lack of frozen gluten free products
Item: Morrisons
Author: Pat

Open 2 Aug 2021 150 views Supermarkets / Grocery Stores

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Filed 2 Aug 2021 by Pat

Visited Bacup store this morning 2.8.21.
Gluten free freezer was out of order so there were no frozen gluten free products, even though there was empty freezer space in the general section. It would have been quite easy to have a temporary gluten free section rather than having no choice at all. This makes me feel as though we don’t matter.

Also, it is extremely difficult(deliberately so ?) to make a complaint.

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Case details

Status: Open
Company: Morrisons
Filed: 2 Aug 2021
Desired resolution: Apology
Problem: No frozen gluten-free products available
About: gluten-free frozen food

Progress

Filed
Company notified
Company replied
Resolved

2 Aug 2021 Complaint filed and published
2 Aug 2021 Message from Bizzy: we notified Morrisons about this complaint.

See all 75 Morrisons complaints

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