Morrisons complaint: Customer Service
Filed 16 Jul 2021 by Brian
Went to shop today 160721 and was confronted by the most arrogant, ignorant and confrontational person I have ever had the misfortune to meet. One of my items scanned wrong at the self-service checkout and a message came up saying wait for assistance. When I showed him he swore, clicked the screen and proceeded to tell me not to put the item back in the bagging area in an aggressive manner. I asked him his name and he turned away so as I could not see his nametag. However I persisted and he eventually shouted it and spelt it out as if I was some sort of idiot, KEITH. I don’t know what this guys problem was but I actually thought he was going to get violent. Needless to say I left the shopping and walked out the store. I will be driving the extra mile to Tesco and Asda from know on.
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