Mistplay complaint: Redeeming points

Name: Redeeming points
Item: Mistplay
Rating: 1
Author: Elmer

Open 16 Aug 2023 106 views Gaming

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Filed 16 Aug 2023 by Elmer

I have been trying for over 3 hours to use my points to redeem for a Google play card. When it gets to the prove your human part and takes a pic I continue to get an error. The pic is clear. What is the problem? Can I get a card mailed to me. I have been playing for over 8 months and have not been able to redeem any points for gift cards.

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Case details

Status: Open
Company: Mistplay
Filed: 16 Aug 2023
Rating: 1/5
Desired resolution: I just want to purchase the gift card with my earned points. Obviously!
Problem: Identity check error blocks point redemption
About: gift card redemption

Progress

Filed
Company notified
Company replied
Resolved

16 Aug 2023 Complaint filed and published
16 Aug 2023 Message from Bizzy: we notified Mistplay about this complaint.

See all 34 Mistplay complaints

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