Milk & More complaint?

Do you have a dispute or a bad customer experience with Milk & More? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Milk & More customer service can be reached on 0345 606 3606 and by email at customerservices@milkandmore.co.uk, and the Milk & More website also has a contact form. Have your account details, the delivery date and the items affected ready, and keep a note of each call.

Want the problem set down in writing too? Start your complaint here and we push it out to Milk & More by email, social media and printed letters.

To cancel Milk & More, put the cancellation in writing to customer service at customerservices@milkandmore.co.uk, or call 0345 606 3606, and ask for written confirmation of the date of your last delivery. Remove or pause the regular orders in your Milk & More account as well, and keep screenshots that show nothing is scheduled. Check your card statement after that date and question any charge for a delivery that came after the cancellation.

Deliveries and charges carrying on after you cancelled? Start your case with us: our trained AI opens a case and keeps coaching you on what to reply and when to push.

If a Milk & More delivery does not arrive or is incomplete, tell customer service the same morning on 0345 606 3606 or at customerservices@milkandmore.co.uk, with the delivery date and every missing item, and ask for a refund or credit for what you paid. Photograph the doorstep and what was left, and check your card statement so you are not charged for items that never came. If deliveries are missed more than once, keep a dated list: it makes the pattern hard to dispute.

Missed deliveries on your round more than once? Put it through our complaint process and we place your case beside other customers on the same round, who can back it up.

Milk & More is a trading name of MoreCo Group Limited, a company registered in England with its registered office in Camberley, Surrey. Trade press reported that Müller sold Milk & More to the dairy supplier Freshways Group, though Milk & More's own website does not name an owner. Complaints go to Milk & More customer service, whatever the group behind it.

Nothing has been reported about Milk & More here yet. Our research shows what typically goes wrong with doorstep milk and grocery delivery: missed or incomplete deliveries, wrong items left on the step, charges for items that never arrived, orders that keep coming after a pause or cancellation, slow refunds and credits, and damaged bottles or packaging.

Recognise your own doorstep in that list? Be the first to report it: we help you write it in minutes, and your case opens the record for the next household on a Milk & More round.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Milk & More through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Milk & More can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.