MetroAccess complaint: DRIVER DID NOT SHOW UP DESPITE THE FACT THAT I KEPT CALLING TO CONFIRM.
Filed 21 Mar 2023 by Jean
I HAD A TRIP SCHEDULED FOR TODAY, 3212023, WHICH NEVER SHOWED UP DESPITE THE FACT I KEPT CALLING. BY THE TIME I ACTUALLY TALKED TO A LADY TO LET HER KNOW, IT WAS TOO LATE TO SEE THE DOCTOR AND THAT THE DOCTOR HAD CANCELLED ME OUT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IF IT HAPPENS AGAIN, THEY ARE GOING TO CHARGE ME FOR MISSED APPOINTMENTS.
I WOULD LIKE TO KNOW WHY NO ONE SHOWED UP AND WHY NO ONE CALLED TO SAY THEY WERE NOT COMING
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