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Mercari complaint: Mercari Restricts Too Much

Open 188 views Online Services

Filed 4 Jun 2021 by Tammy

I recently received the wrong item by mistake from a seller. I have contacted her, but have no way of showing her the item I received as Mercari does not have an option to send pictures and every time we have tried giving our emails so I could send pictures of said item, we get flagged for misconduct. How are we supposed to address this issue so I can get the item I ordered if we are this restricted in our communication?

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