Mercari complaint: I’ve been banned
Filed 28 May 2021 by Lauri
I had my elderly moms, who has Parkinson’s cc linked to my Mercari account. She gave me permission to purchase some items. Well, she got a call from her bank for suspicious activity on her cc. She forgot that her cc was on my account, she’s in early stages of dementia and panicked when she got this call. She thought someone was had got a hold of her information. I tried calling Mercari several times and no response. I have messaged them sooo many times and get sent to another department. But, still haven’t spoken to anyone. The cc has since been canceled and deleted. I told Mercari that they could put the purchases on my other cc. Instead they banned me. I never even had a chance to speak to anyone over the phone because no one will call me back.
Report
Discussion
0 comments
No comments yet. Been through something similar with Mercari? Start the discussion above.
More Mercari complaints
View all 162Account closure
I posted a radar detector to sell on the Mercari app and they removed my listing 3 times and then…
Filtering Counterfeit items
I have been monitoring mercari. They appear to be filtering counterfeit items under the disguise of request authenticate. The seller…
Removed a post and kicked me off
Back in March I posted an item they seemed as counterfeit. So I never posted item again. Now on may…