Mercari complaint: Fake Unauthentic Items Sold On Mercari
Filed 13 Sep 2021 by Kasheena
I prematurely rated the buyer keeping in mind Mercari high standards and Buyers protection. After carefully inspecting the item I noticed it has no tags, no labels, not NEW as described moreover INAUTHENTICFAKE item.
According to Mercari’s BUYERS PROTECTION Guidelines:
Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform.
This item was overlooked and not properly inspected when listed.
I notified MERCARI immediately after the rating was submitted (prior to the buyer accepting) and explained the situation and error.
Report
Discussion
0 comments
No comments yet. Been through something similar with Mercari? Start the discussion above.
More Mercari complaints
View all 162Have not received payment for sale
I have sold an item and have not received my direct deposit and it has been almost two weeks and…
label problem with USPS
I am a GREAT customer. I sell mostly tee shirts and short on here and other apps. I have perfect…
Seller protection
A buyer bought perfume. It was never opened sealed in box. Buyer gets it and sends me a million messages…