Filed 18 Jul 2023 by Michelle
I went to McDonald’s in Russellville Al 35653 on 7-16-2023 I had ordered a big Mac meal without cheese and the fries were cold because my child is allergic to cheese and 2 mcdoubles 2 McChickens and a double hamburger with Mac sauce they told me to pull up and they would bring my order out I waited 30 minutes in my truck I went in to see if my order was ready the girl was standing in there talking holding my order and when she handed it to me I asked her for extra ketchup and she said in a minute she went outside I guess to smoke and when she came back in she just ignored me very very rude I checked my bag when I got to my truck and there was cheese on everything nothing was right now lettuce or mayonnaise on the mcchickens I took it back in and they were like what do you want us to do about it well it’s not my fault they made it wrong then I asked for my receipt back she said they threw it away so I have no proof of anything but I go to mc Donald’s regularly but he ete lately it’s not been good so disappointed
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