McDonald’s complaint: Milkshake flavours mixed

Name: Milkshake flavours mixed
Item: McDonald’s
Author: William

Open 26 Dec 2020 214 views Fast Food / Delivery

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Filed 26 Dec 2020 by William

Milkshake machine is not fit for purpose.
Whilst staff are using this machine and not realising the flavours are mixed with each other in the one cup. Resulting in a customer complaint.
Staff should not punished as there not to be blamed, so sort the dispenser.
Each customer will receive what they ordered perfect.

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Case details

Status: Open
Company: McDonald’s
Filed: 26 Dec 2020
Desired resolution: Easy , change the machine to an individual flavour dispenser. NO MORE COMPLAINTS. Happy customer and happy to use McDonalds.
Problem: Milkshake flavours mixed in one cup
About: milkshake

Progress

Filed
Company notified
Company replied
Resolved

26 Dec 2020 Complaint filed and published
26 Dec 2020 Message from Bizzy: we notified McDonald’s about this complaint.

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