McDonald’s complaint: Order wrong

Name: Order wrong
Item: McDonald’s
Rating: 1
Author: Teresa

Open 22 Nov 2020 207 views Fast Food / Delivery

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Filed 22 Nov 2020 by Teresa

I ordered the buy one get one for $1 and when I got to pick up window I only received one 10 pc McNuggets. I told the person I ordered the buy one get one for $1 and she said since the person put the order in wrong they couldn’t give it to me.

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Case details

Status: Open
Company: McDonald’s
Filed: 22 Nov 2020
Rating: 1/5
Desired resolution: Let the store know when this happens they should give it to the person that ordered it wasn’t my fault I ordered right. And they should be more friendly.
Problem: Only one item given for two-for-one deal
About: chicken nuggets

Progress

Filed
Company notified
Company replied
Resolved

22 Nov 2020 Complaint filed and published
22 Nov 2020 Message from Bizzy: we notified McDonald’s about this complaint.

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