Complaint: Order wrong

on 22 November 2020 about McDonalds in category Fast Food / Delivery / Takeaway

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My complaint:

I ordered the buy one get one for $1 and when I got to pick up window I only received one 10 pc McNuggets. I told the person I ordered the buy one get one for $1 and she said since the person put the order in wrong they couldn’t give it to me.

0 0 vote
Justified complaint?

Suggested solution:

Let the store know when this happens they should give it to the person that ordered it wasn’t my fault I ordered right. And they should be more friendly.

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