Complaint: no top muffins on egg mc muffin sandwitches

on 13 September 2020 about McDonalds in category Fast Food / Delivery / Takeaway

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My complaint:

we ordered 4 sausage egg mcmuffins and no top muffins were on the ones with no cheese they just wrapped them with no top muffins on them we are now on the freeway heading up north, and have called them at 59th ave and thomas but they don’t pick up phone to tell them!! maybe you guys can help us get our money back or get this order right! this is not right to put this mcmuffin wrapped up with out the top muffin on it!! please make this right for us and the inconvenience of not having this order right!! we love macdonalds and buy stuff there everyday! why they did this who knows!! please make this right!! thank you very much

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Justified complaint?

Suggested solution:

give us credit on more stuff! just make this right as anyone would do! thank you!

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