McDonald’s complaint: Food cold long waiting time dangerous food

I order a an offer on my app .i arrived at this McDonald’s around 3 30 pm on august 30th 2024 I told the cashier would he get my order as I had remember the code and my I pad was showing no connection he did his best but was confronted by a member of staff he was to long and a que was forming of cars he was very very helpful I felt he was be greeted terriable by the staff member. I parked up and went inside the premises and at first the manger was helpful iPadi for my order by cash A. She said she would bring it out to me I told her it was a blue bmw she said ok . I waited a good 7 minutes and notice staff bring them outsize to cars I had order and paid for my meal before them it was now around ten minutes and no staff member brought out my food order I am disabled I cannot walk far because of my disabilities so I did mange to go inside well my daughter was the one she told a member of staff and ask where was my order and why it had not be brought out to how car she looked at the Oder it had bein on the shelf so she gave it to my daughter who then gave it to me I took one bite and the chips were cold and the double cheese burger Luke warm I then mange to go in to the building and ask to speak to the mange .i told her what ad happen she did not apologise but gave me a replacement which was hot .isat in my car was eating the hamburger when I started to choke I felt something hard in my moth and I choked a hard piece of was to be a piece of lettuce I took a photo of this went back to the building and asked to speak to the manger again she had previous complain to me it was hard because there were so many offers on it was not busy with customers inside or through the drive through I would say about the most 10 customers inside but every one seen to be waiting around for there orders the manger came to me at the desk I showed her the hard long piece of lettuce it was about 1 half long and not a lettuce but was a hard part of the stem of the lettuce she never apologise but said they did not repair the lettuc on the premise it was brought to them and it was the supplier I then left the premises I had been there around 30 minutes did not enjoy my food had choke on it and overall felt disgusted and very upset and angry of how off handed she had been this I felt dis was not of my doing. I drove away and thought to myself surely the contents shcontents of the lettuce should have been notice who ever but it on the burger bun I choked on this hamburger and it could have been more serious lucke for me I mange to through it up while choking I feel this could have been a lot more serious not for me but other members of public like a pensioner or small child I am competent discsted at this manger behave from start to finish as I feel she would do a better job if she informed staff to check what eg lettuce is ok and I think who ever supplies lettuce to McDonald’s restaurant to be not died of the system they use to shed or cut the lettuce this could up been very serious situation like choking to death. Mrs Jillian leese. I am sorry I have a photo of the lettuce on my daughters mobile phone but I am not computer literate but if you need to see this I can ask my other daughter to do this but I will not see her until this Sunday as she is a headteacher and works long hours so does not visit till Sunday it is now Friday she may come to morrow Saturday 31st if she does I will get her to send the photo Jillian leese