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McDonald’s complaint: Disregarded/disrespected

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Filed 6 Oct 2023 by A

Policies are not being followed at this McDonald’s. Do you ever do any audits? I was parked due to a special request and waited 30 minutes and spoke with 4 different employees during the time but still did not get my food. I asked for a refund. So, these employees are serving off the orders BEFORE they are given to the customers. The whole while I waited, I saw employee digging in bags, breathing and spitting all over customers food trying to figure out where each order goes. This is not procedure nor is it sanitary. I will figure out who I need to contact to get better service at this location. My time was disrespected and my business was not a concern for McDonald’s tonight.

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