McAlisters Deli complaint: Poor customer service

on 19 January 2023 about McAlisters Deli in category Fast Food / Delivery / Takeaway

New complaint
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Complaint resolved
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My complaint:

I had contacted the McAllister store location about my order that I had picked up. I had called back and asked did the store have any bacon and jalapeño pepper because I understand that they do run out of products sometimes after talking to the manager Michael he said they had it and that I could bring my spud back to the store of course I was back at work which is a 20 minute drive to the location I felt as though I should have been offered to come in at a later time to get another spud but that didn’t happen

Suggested solution:

Offered a spud later on or ask did I wanted a refund

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