McAlisters Deli complaint: Disappointing Dining Experience

Complaint from Jen555 reported on 30 September 2022 about McAlisters Deli

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

My grilled chicken Caesar wrap had only a few thinly sliced small pieces of chicken. Most of the wrap only had lettuce and Caesar. Three weeks prior to this recent visit it had been delicious and contained ample chicken. But I went back and ordered the grilled chicken club thinking it would have to contain chicken. Unfortunately there was a mix of a few tiny, thin pieces of chicken, along with what resembled chunks of bacon fat, some cheese, and something holding it together. It was not edible. The customers at this store have dropped off significantly and I will not go back either. Today, I tried the McAlisters in Oak Ridge, TN and tried their grilled chicken wrap and it was a delicious meal with ample chicken. Summary, the Maryville deli is below my standards and I hope below yours as well.

Suggested solution:

They should be providing customers with the food they served before they made this unfortunate change.

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments