Complaint: Rude cashier!

on 22 July 2022 about McAlisters Deli in category Fast Food / Delivery / Takeaway

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My complaint:

I placed an order online, and noticed when I picked my order up that a cookie was missing. I advised the cashier, in which she stated that I should get whatever dessert is out on display if what I ordered was not available. I advised that I do not want that, and she rudely said well you’re going to have to wait in line for a refund! Horrible customer service! I will never come back!

Suggested solution:

Do better with training associates on providing customer service!!

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