Mastercard complaint: Refund not credited to bank account

Complaint from Kheni Mitul reported on 10 August 2020 about Mastercard

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My complaint:

Refund from Amazon has not been received in my bank account. Amazon have initiated the amount on my debit card number on online purchase. Amounting to rs 429. RRN is 75503720210041203190878

Suggested solution:

Please resolve this issue and refund my amount as soon as possible

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