Mastercard complaint: Misleading offer from mastercard and jumia in egypt

Complaint from mrqamer reported on 30 November 2020 about Mastercard

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My complaint:

mastercard and jumia in egypt offered 20% discount with cap of 200 egp when paying in jumiapay app with mastercard card for the first time and said offer from 25 to 29 november … We charged our cards to get use of the offer but jumia did not offer it all time and totally disappeared before the emd of announced date
I am asking.for compensation for that … Thanks in advance

Suggested solution:

Compensation

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