Skip to content
File a complaint

Mastercard complaints

Mastercard complaint: fraud not investigated or resolved

Open 188 views Payment Providers

Filed 17 Dec 2020 by Melissa

On Nov 4th I noticed 4 fraudulent charges on my Mastercard issued by First Tech Credit Union. Charges I didn’t make to Best Buy of $99.99, $99.99, $109.99 and $129.99. I immediately contacted 1st Tech of these charges. Then a few days later 2 packages were delivered from Best Buy, a watch and a scrabble game. 1st Tech advised me to return them which we did. No other packages were delivered from them… (2) of the charges, $109.99 $129.99 were credited back. The other 2 charges of $99.99 ea were credited on my paper MC statement but not my mobile app or my PC account. I have gone into the bank, called them on 3 separate occasions and am now on a 54 minute call and going….

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Mastercard? Start the discussion above.

Wronged by Mastercard too?
Make it sting!