Massage Envy complaint: Scammed me and didn’t follow policy

Years ago I was given a gift card and went to massage envy where I was lied to and scammed. I was told if I went on a monthly membership each month I earn credits and more that stacks up. The lady then stated I had the option to automatically cancel the membership after 12 months and all my credits will be released to me. That is what is written in my pamphlet. I have over 23 credits at $70 bucks a month not including over charges, etc and I was told I had to start a whole new membership to get my credits and that I would get them each month I have an active membership. Then when I tried to they can’t find my credits, or they expired which I was never told any of that and if they have no policy’s how would I know. I’m going off policy’s from when I was a member at the time. This isn’t right. My last visit I stated I’m allergic to avocado and what does she do give me avocado products.i do have things I have to do besides arguing and fight for something that I paid for and denied to use to due to whatever they claim. When I wrote corporate they forwarded me to some lady who said I had 13 credits and needed to pay 7 months of membership in order to use my already paid for credits because they suspended me for not wanting to pay and just wanted to use my credits I paid for already and not keep adding more. They just want to keep scamming me of my money and lying and being very deceitful. When I signed up with them I joined under a certain policy which is why I joined in the beginning. They changed stuff and I didn’t accept or get a chance to just get my credits that I paid for and then to have to pay for months I couldn’t pay and just wanted to cancel but forced to keep paying because with 4 kids and I had just had a baby there was no way I could use all those credits quickly, hard time bringing friends and family to use my credits and massage envy had all the rumors on TV I didn’t feel safe or comfortable then I try again and get an allergic reaction because the girl didn’t pay attention or listen. $2000 is qlot of money to just hand to company’s to screw us and get nothing. If it was the other way they would be adding interest and more emotional damages, stress, lies, misleading and more on top of what’s already owed due to they took my money out of my personal bank account . Now I just want my money back. I don’t have that bank and therfor can’t dispute charges.